Terms and Conditions
Welcome to www.victoriassponges.co.uk. The Website is owned and operated by Victoria’s Sponges.
When using the website, you may review food and place an order for food via the contact forms available or via firstname.lastname@example.org. Upon completing your order online, Victoria’s Sponges will review your order and acknowledge receipt and cost with an email message that will be sent to the email address your provided. Please note that Victoria’s Sponges’ email notification does not constitute an acceptance of your oder. The execution of your order and the charge of any credit card (or cash) will be made directly and this will be deemed as an acceptance of your order.
Our services are available only to, and may only be used by individuals who can be legally bound by contracts under each applicable law. Each user of the Website must have a valid email address for contact purposes.
The Website is not directed to children under the age of 18. If you are under 18 years old, you may browse the Website however, you may not place an order online or provide Victoria’s Sponges with any of your personally identifiable information. Victoria’s Sponges will permanently delete a child’s personally identifiable information if a parent so request by sending an email to email@example.com.
Acceptable use of the Website
Subject to these Terms you may access and use the Website and order online via the contact forms. The following Terms define the acceptable use of the Website. While using the Website you agree to refrain from wilfully, or carelessly:
Interfering with or disrupting the functionality of the Website
Disobey or breach these Terms of any other applicable instructions conveyed by Victoria’s Sponges and its officers
Violating any applicable local, state, national or International law, statute, ordinance, rule or regulation
Impersonating any person or entity, or making ant false statement about your identity, employment, agency or affiliation with any person or entity
Providing false or misleading credit card details and/or false delivery address when placing an order online
Displaying the Website or any part thereof in an exposed or concealed frame
Linking to certain elements on the Website independently from the web pages on which they originally appear
Email, transmit or otherwise make available any information and materials that infringes third party’s right, including Intellectual Property Rights
Email, transmit or otherwise make available software viruses, Trojan horses, warms and any other malicious application to computer and networks
Email, transmit or otherwise make available any information or material which may constitute or encourages conduct that would constitute a criminal offence or civil wrong doing or otherwise violates any applicable law
Email, transmit of otherwise make available any information or material which may be deemed threatening, abusive, harassing, defamatory, libellous, vulgar, obscene or racially, ethnically or otherwise objectionable
Fees and Payments
You represent and warrant the you will pay all fees and taxes in a timely manner and in compliance with each food fee schedule. Failing to settle your payments may prevent you from further using the Website, notwithstanding any other remedies available to Victoria’s Sponges under the applicable law.
Return, refund and cancellation policy
We are only able to fully refund and cancel any orders 120 hours in advance of delivery. Full payment must be made for orders cancelled within 72 hours of delivery, half payment must be made for orders cancelled within 120 hours of delivery. Should your order be damaged this should be reported immediately and photographic evidence must be emailed to firstname.lastname@example.org. Please note we are unable to accept returns.
If you’re out when we arrive to deliver your order, we will try and make contact on the number provided to see if we can deliver to somewhere else, or leave with a neighbour. If we can’t get hold of you the goods will be taken back to our bakery and Weill try to make contact again to ask what you would like done with your order. Please note, if we have to redeliver the order again it will be at your own cost and under these circumstances your order will not be re-baked unless you wish to pay for it.
Please note, discounts do not apply to delivery or merchandise items, unless stated otherwise.
Links to other sites
The Website may include links to content on other web sites and online services. Victoria’s Sponges does not operate or monitor these websites and services. You may find them or the information and content included therein not compatible with your requirements, or you may object to their content, or find such content to be annoying, improper, unlawful or immoral. By linking to a certain website or service, Victoria’s Sponges does not endorse or sponsor their content, or confirm their accuracy, credibility, authenticity, validity, integrity or legality. Victoria’s Sponges assumes no responsibility or liability for such third party websites or services, or for their availability. The Website may include paid advertisements, sponsored links and commercial information (the “advertisements”). By clicking on the advertisements you may be transferred to a website or an advertiser or receive any other messages, information or offers from the advertiser and from others. Victoria’s Sponges is not responsible for any of the advertisers’ practices including their privacy practices, or for the content on their websites, information, messages or offers.
Victoria’s Sponges respects your privacy. Our Privacy Notice can be also found on the Website. It forms an integral part of these Terms. Given that the Privacy Notice may change from time to time, it is recommended that you read it periodically.
The intellectual property rights in the Website, including copyrights, trademarks, trade names, patents, trade secrets, work methods and processes, and any other right, are the sole property of Victoria’s Sponges, or of third parties by which Victoria’s Sponges was licenses according to the law. These rights apply, among others, to textual and non-textual information, including menus, images, graphic design, data and its processing, the Website’s computer code and any other detail concerning its operation.
You may not copy, duplicate, distribute, sell, market and translate any information, including trademarks, images, pictures, texts and computer code from the Website, without receiving Victoria’s Sponges explicit prior consent in writing.
Trademarks appearing on the Website (whether registered or not), the name of Victoria’s Sponges and the Website’s domain name - are the sole property of Victoria’s Sponges.
Changes and availability
Victoria’s Sponges may from time to time change the Website’s structure, layout, design or display, as well as the scope and availability of the information and content therein, without giving any previous notice. Changes of this type by their very nature are likely to result in glitches or cause inconvenience of some kind. You shall not have any plea, claim or demand whatsoever against Victoria’s Sponges ensuing from the introduction of aforesaid changes or from glitches of any kind of failure resulting from their introduction. The Website is depended on different factors such as software, hardware and communication networks of Victoria’s Sponges, its contractors and suppliers. By their nature, these factors are not fault free or tolerant, hence Victoria’s Sponges cannot guarantee that the Website will not be distributed, with be timely, secure or error free.
Termination or operation
Victoria’s Sponges may at all times, in its sole discretion, terminate the operation of the Website, or any part thereof, temporarily or permanently. Victoria’s Sponges may not give any notice prior to the termination of the Website. At any time, certain content or a service may be blocked, removed or deleted without maintaining any backup copy.
You agree and acknowledge that Victoria’s Sponges does not assume any responsibility with respect to, or in connection with the termination of the Website’s operations and loss of any data as a result.
Amendments to the Terms
Victoria’s Sponges may from time to time change the Terms, including any and all documents, forms and policies incorporated thereto. Substantial changes will take effect 30 days after an initial notification was posted on the Website. Other changes will take effect 7 days after their initial posting on the website, unless the Terms are amended to comply with legal requirements, where in such cases and amendments will become effective as required, or ordered.
You agree to be bound by any of the changes made in the Terms, including changes to any and all documents, forms and policies incorporated thereto. Continuing to use the Website will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, then you must avoid any further use of the Website.
Disclaimer of Warranty
YOU ACKNOWLEDGE AND AGREE THAT THIS WEBSITE IS BEING PROVIDED FOR USE “AS IS”, AND THEREFORE YOU WILL NOT HAVE ANY PLEA, CLAIM OR DEMAND VIS-A-VIS VICTORIA’S SPONGES IN RESPECT OF THE WEBSITE’S PROPERTIES, ABILITIES, LIMITATIONS OR COMPATIBILITY WITH YOUR NEEDS. THE USE OF THE WEBSITE IS ACCORDINGLY BEING MADE AT YOUR SOLE AND WHOLE RISK, WITHOUT WARRANTIES OR MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY OR ACCURACY.
Limitation of Liability
VICTORIA’S SPONGES, INCLUDING ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS, AGENTS, PARENT COMPANIES, SISTER COMPANIES, SUBSIDIARIES AND OTHER AFFILIATES WILL NOT BE LIABLE TO THE MAXIMUM EXTENT PERMITTED BY THE APPLICABLE LAW, FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, OR ANY OTHER DAMAGE AND LOSS, COSTS, EXPENSES AND PAYMENTS, REGARDLESS OF THE ALLEGED LIABILITY OR FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, INCLUDING NEGLIGENCE, INTELLECTUAL PROPERTY INFRINGEMENT, PRODUCT LIABILITY AND STRICT LIABILITY, THAT MAY RESULT FROM, OR IN CONNECTION WITH THE USE OR THE INABILITY TO USE THE WEBSITE, OR FROM THE UNAVAILABILITY OF ORDERED ITEMS, OR FROM DELIVERY DELAYS, OR FROM ANY UNINTENTIONAL FAULT OR ERROR MADE BY VICTORIA’S SPONGES STAFF, OR FROM ANY FRAUDULENT ACTIVITY OR UNAUTHORISED USE OF CREDIT AND DEBIT CARDS, OR FROM ANY COMMUNICATION WITH VICTORIA’S SPONGES, REGARDLESS OF WHETHER VICTORIA’S SPONGES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You hereby agree to indemnify, defend and hold harmless Victoria’s Sponges at your own expense and immediately after receiving a written notice, from and against any damages, loss, costs, expenses and payments, including reasonable attorney’s fees and legal expenses, resulting from any complaint, claim, or demand, arising from, or in connection with your use of the Website, or your breach of these Terms, or any other terms, rules or regulations applicable o the use of the Website, or the order, shipment and use of the Products.
Governing Law, Jurisdiction
These Terms will be governed by and construed in accordance with UK laws.
You may contact Victoria’s Sponges by email at email@example.com. All communications will be deemed as received after one business day.
The Terms and Conditions constitute the entire agreement between you and Victoria’s Sponges with respect to the use of the Website and the services therein. No waiver, concession, extension, representation, alteration, addition or derogation from the Terms by Victoria’s Sponges, or pursuant to the Terms, will be effective unless consented to explicitly and executed in writing by Victoria’s Sponges’ authorised representative.
The Terms and Conditions will take precedence over all documents, forms and policies incorporated thereto, which may conflict with these Terms, unless specifically indicated in such documents that a certain provision is determined notwithstanding any of the provisions of these Terms.
Failure on Victoria’s Sponges part to demand performance of any provision in the Terms will not constitute a waiver of any Victoria’s Sponges’ rights under the Terms.
The United Nations Convention on Contracts for the International Sale of Goods will not govern the Terms.
Changes in Ownership
Victoria’s Sponges may incorporate the ownership of management of the Website as a separate corporation, or transfer ownership rights and title in the Website, to a third party, provided that your rights according to these Terms are not harmed by the transfer of rights. In that case, a copy of the details and information related to you will be transferred to the corporation receiving the rights in the Website and you hereby give your prior consent thereto.
Your rights and obligations under the Terms are not assignable. Any attempted or actual assignment thereof by you will be null and void without Victoria’s Sponges prior explicit and written consent.
The section headings in the Terms are included for convenience only and will take no part in the interpretation or construing of the Terms. “Including”, whether capitalised or not, means without limitation.
If any provision of the Terms is help to be illegal, invalid, or unenforceable by a competent court, then the provision will be performed and enforced to the maximum extent permitted by law, and the remaining provisions of the Terms will continue to remain in full force and effect.
The provisions of the intellectual property, disclaimer of warranty, limitation of liability and indemnification sections, will survive the termination, or expiration of the Terms.